PrivacyPolicy
Our Policy
Engirise Private Limited (hereinafter referred to as “Engirise“ or "We") attaches great importance to the protection of users personal data and privacy.
During your use of Engirise's products or services (hereinafter referred to as the "Engirise Products"), we may collect and use your personal data. Considering this, we have formulated this Privacy Policy (this "Privacy Policy") covering how users personal data is collected, stored, used, shared and protected. This Privacy Policy allows you to know why, how and to what extent we collect and use your personal data, your rights to your personal data, and the security measures we have taken to protect information security.
This Privacy Policy applies to services related to the Engirise World website and any related online services we operate (hereinafter collectively referred to as the "Website"). Unless otherwise specified herein, this Privacy Policy is not applicable to any products and/or services provided to you by a third party independently that are accessed through our products and/or services, e.g. such products or websites as shown to you in search results, or such other websites linked to through our products and/or services.
It should be noted that if you provide your personal data to any third party when using its products and/or services, your information shall be subject to the privacy statement or similar policies of such third party, and we will not undertake any legal liability for any third party's improper use or disclosure of such information.
Please carefully read and fully understand the Privacy Policy, and, where applicable, click or tick "agree" to give your consent before using the Website, with special attention paid to any highlighted parts. If you disagree with any content thereof, please stop using the Website immediately.
I. How We Collect Your Personal Data
"Personal data" hereunder refers to any information relating to an identified or identifiable natural person. We collect personal data in order to operate more efficiently and provide you with the best experience. We collect personal data from:
- Information you provide to us
- Information collected during your use of our products or services.
The information we collect depends on the Engirise Products you actually use, the environment in which you interact with us, and the choices you make, including your privacy settings and the products and functions you use. Our products and functions may consist of basic business functions and value-added business functions. It is not your obligation to provide us with your personal data upon our request. However, if you choose not to provide your personal data needed for basic business functions, we may not be able to provide you with relevant products or services, nor respond to or solve your problems. For value-added business functions, you may choose to disagree with our collection of your personal data. In that case, you may not enjoy relevant business functions, without any impact on your experience of our core business functions.
Please understand that the functions and services we provide to you are constantly updated and developed. Where specific functions or services are not contained in the following description, but we collect your information when you use such functions or services, we'll explain to you the content, scope and purpose of such collection through website notification, telephone notification, chat interactive software notification, offline notification, or similar means, so as to obtain your consent.
1. Information you provide to us
a. To create and maintain your service account (if applicable) you provide to us
If, in the future, we offer user accounts on the Website and you choose to register a service account in order to use account-based services, you may be required to provide your name, contact number and email address, or, if you are an enterprise user, information such as enterprise registration ID, registration number and designated contact person. Such information would be needed for us to create an account for you. In case of your refusal to provide such information, we may be unable to create an account for you or further provide you with the account-based services available on the Website.
Where Engirise Products allow you to provide additional personal data, you may choose to provide additional details (such as address or other identifiers) so that we can provide more personalized services to you. You may decide whether to provide such information or not at the time of registration or when you update your personal data. We do not compel you to provide such information, and your refusal to provide the same will have no impact on your use of the basic functions of the Website.
b. To provide customer services
For the purpose of providing certain functions (such as customer service, responding to enquiries, or sending important messages) to you when you use the Website, you may be required to provide contact information, including your name, company name, contact number, email address and other relevant details, to enable us to contact you or your company/organization, or send important notices to you or your company/organization. You may be unable to use some specific functions we provide if you fail to provide the foregoing information, but your access to the basic informational functions of the Website will not be affected.
c. To guarantee your access to the feedback function
Engirise may offer feedback or contact forms. If you would like to give feedback to us, you may need to provide us with your personal data, so that we can contact you and respond to you regarding your comments in a prompt manner. Your refusal to provide such information may prevent us from understanding and responding to your suggestions or requests in a prompt manner, without any impact on your use of the basic functions of the Website.
2. Information collected during your use of the products or services
In order to protect the security of the Website and user interactions, offer better products and/or services and improve user experience, we may need to collect some of your log information and operation records during your use of relevant products or services (including your use of relevant products or services under the account of your company/organization if such services are offered.
Such information or records may include information about your use of our products or services, search queries typed through the service, information about software events (such as errors or failures), Internet Protocol (IP) address, URL of the service accessed, type of and language used by the browser, information about downloading, installation or use of any files or documents from our site, and the date, time and duration of access to the service and the information browsed.
II. How We Use Cookies and Similar Technologies
1. What are cookies?
Cookies are small text files that are stored on your device by websites you visit. The main function of cookies is to facilitate your use of our website products and/or services, and to help us calculate the number of unique visitors. The application of cookie technology enables us to provide you with more thoughtful and personalized services and allows you to select specific service options.
2. Cookies we use
One of the main purposes of cookies is to provide practical functions in a time-efficient manner. For example, if you customize certain preferences on the Website or use multiple services of the Website, cookies may help us remember your settings during subsequent visits, simplifying the process of recording your information (such as language preference). When you go back to the Website, it may call up the information you previously provided, enabling you to easily use the functions you have customized.
We may also use cookie or similar tracking technologies to analyze trends, manage the website, track user behavior on the website, and collect information about the overall audience characteristics of our user group. We may automatically collect certain information to analyze cumulative trends and manage our website. Such information may include IP address, type of browsers, Internet Service Provider (ISP), reference/exit page, files you view on our website (e.g, HTML pages, graphics, etc.), operating system, date/time stamp, and/or clickstream data.
3. Clear/disable cookies
In principle, we will only enable non-essential cookies or similar technologies after obtaining your consent, and collect your information through such cookies. You can manage cookies through your browser settings, including blocking or deleting cookies. We will strictly follow your decision to use cookies and similar technologies.
Certain functions of our products and/or services depend on cookies, and if you reject or delete cookies, you may be unable to use some services or functions that depend on cookies.
4. More information about cookies
For more information about cookies and instructions on setting your browser to accept, delete, or disable cookies, please refer to your browser's help documentation.
III. How We Use Your Personal Data
When we fulfill our obligations to you under any user agreement and/or service contract, or legal obligations bound to us, or we consider it necessary to protect the legitimate interests of us or third parties upon evaluation, we will process your personal data for the purposes described herein, subject to your consent where required. We will use your personal data in strict accordance with this Privacy Policy and its updated versions. Your personal data is only used for the purposes explicitly stated upon collection and to the extent you agreed. For any purposes other than that, we will seek your prior consent.
- Your personal data will be used in the scenarios set out in the "How We Collect Your Personal Data" section.
Your personal data may also be used in the following scenarios that are directly or reasonably related to the purposes stated in the How We Collect Your Personal Data section:
- a.Provision and improvement of products and services:
We will use the information collected to provide and improve the products and services provided by us or our affiliates, partners or other trustworthy third-party suppliers, service providers or agents, and to carry out necessary business operations, such as operating products or providing services, evaluating, maintaining or improving the performance of products or services, participating in market research activities concerning our products and services, developing new products or services, and providing customer support etc. - b.Statistical analysis of product usage:
We may collect and analyze information on the use of products and the website to improve our products and services or those of our affiliates, partners or other trustworthy third-party suppliers, service providers or agents. In addition, we may share these statistics with the public to show the overall trend in the use of our services, but such statistics do not contain any information that may reveal your identity.
- a.Provision and improvement of products and services:
- We may conduct comprehensive statistical analysis of the information we collect when you use different Engirise Products, in combination with those shared by our affiliates or business partners upon your authorization or other legal basis, thus better satisfying your personalized demands (e.g., enabling you to get more personalized recommendations). You agree that, where permitted by law and with appropriate safeguards, we may share necessary data with our affiliates or other business partners in order to generally improve the personalization of the products or services provided to you.
- We may also conduct comprehensive analysis of the data collected, determine security and usage risks based on patterns of use and commonly used software, conduct identity verification where applicable, detect and prevent security incidents, and take necessary documentation, audit, analysis or disposal measures to better prevent phishing websites, deception, network vulnerabilities, computer viruses, network attacks, network intrusions or such other security risks, and improve the accuracy in identification of violations of laws and regulations or product/service-related agreements and rules, so as to protect the legitimate rights and benefits of you and other users, or those of Engirise or our affiliates.
- Any use of your personal data beyond the purposes disclosed in this Privacy Policy is subject to our further notice to you and your explicit consent, where required by applicable law.
IV. How We Retain Your Personal Data
The personal data we collect will be retained for the minimum period necessary for fulfilling the purposes herein stated for which they are collected, unless a longer retention period is provided by laws and regulations. Upon expiration of this retention period, we will delete or anonymize your personal data.
In case of termination of our products or services or any part thereof due to special reasons, we will promptly notify you where required, cease the collection and processing of personal data in connection with such products or services, and delete or anonymize any personal data in our possession that are related to such products or services, unless otherwise provided by laws and regulations.
V. How We Share, Transfer and Publicly Disclose Your Personal Data
In certain circumstances, we will entrust a third party to process your personal data on our behalf, such as companies that send text messages or e-mails, host our website, provide analytics, or provide technical support on our behalf, but they can use your personal data for the sole purpose of providing services to you or us on our behalf.
From time to time, we may share some personal data with our affiliates or strategic partners that work with us to provide the products and services you request.
a. Sharing with affiliates
To the extent permitted by laws and regulations, your personal data may be shared with our affiliates, in order to comply with the laws, or prevent any damage to the interests, property or safety of Engirise or our affiliates or partners, you or other users, or the general public, e.g. to prevent deception or any other illegal activities or reduce credit risk. We will only share such personal data as strictly necessary to fulfill the foregoing purposes. Without your consent, our affiliates will not use the personal data thus shared for any purpose other than those stated above.
b. Sharing with authorized partners:
Solely for the purposes stated herein, some of our services will be provided with assistance from authorized partners. We may share certain of your personal data with our partners so as to deliver better customer service and user experience. Our authorized partners may include:
- Cloud service providers who host our data and systems;
- Analytics service providers who help us understand website usage;
- Marketing or communication service providers who send communications on our behalf;
- Professional advisors (such as auditors or legal counsel) where necessary.
We will only share the minimum necessary data with such partners.
c. Merger & Acquisition
In case of any merger, acquisition or bankruptcy and liquidation involving the transfer of personal data, we will cause the new company or organization taking possession of your personal data to be bound by this Privacy Policy or otherwise obtain your authorization or consent. If transfer of personal data is not involved therein, we will keep you fully informed and delete or anonymize any and all personal data under our control.
d. Confidentiality Agreements
We will enter into proper confidentiality or data processing agreements with any companies, organizations or individuals to whom personal data is shared, requiring them to use personal data solely for the purposes set out in this Privacy Policy and take relevant confidentiality and security measures to process personal data.
e. Data Disclosure
We will keep your personal data confidential in accordance with applicable laws and regulations, and not disclose your personal data unless your explicit consent or authorization is obtained, or as required by law.We may only disclose your personal data as demanded by law, subpoena or other legal procedures, litigation or mandatory requirements of government authorities. If we sincerely believe that disclosure is necessary to protect our rights, the safety of you or others, investigate fraud or respond to government requirements, we may disclose your personal data publicly.
VI. How We Protect Your Personal Data
- To protect the security of your information, we will take technically reasonable and necessary measures to protect your information under the current development level of technologies, and adopt physical, technological or administrative measures to reduce the risks of loss, misuse, or unauthorized access, disclosure or change of data. The measures include but are not limited to transport layer encryption, firewalls and encrypted storage, physical access control and information access control. To this end, we have developed security procedures to protect your information from being stolen by unauthorized access.
- To protect the security of your information, we have developed relevant systems, processes, and organizations to protect information security. In particular, we put a strict limit on persons with the right to access information and require them to comply with confidentiality obligations.
- Upon occurrence of divulgence of personal data or any other security incidents, we will initiate emergency response procedures to prevent the case from getting worse and keep you informed by means of notifications or announcements, etc, in accordance with applicable laws.
- The Internet environment is not 100% secure. We will use our best efforts to ensure or guarantee the security of any information you send to us. We will be liable for any damage to your legal rights and benefits resulting from unauthorized access, public disclosure, alteration or destruction of information due to any damage to our physical, technological or administrative protection facilities, where required by applicable law.
VII. Your Rights to Your Personal Data
We respect your rights to your personal data. The following are your legitimate rights and how we will protect your rights, subject to applicable laws and regulations in your jurisdiction.
1. Right to know
By publishing this Privacy Policy, we inform you how we process your personal data. We are committed to ensuring transparency in the use of your information.
2. Right to access
You may have the right to request access to your personal data that we hold. If you are unable to self-query or access your personal data, or encounter any problems in exercising your right to access, you can contact us through the contact information disclosed in this Privacy Policy to request access, and we will process and give feedback in time according to laws and regulations.
3. Right to rectification
When you find that your personal data that we are processing is incorrect or incomplete, you have the right to require us to make rectification or supplements. If you are not provided with channels to self-modify some personal data, you can contact us through the contact information disclosed in this Privacy Policy to request rectification or supplement of the information, and we will process and give feedback in time according to laws and regulations.
4. Right to erasure/deletion
Under certain circumstances, you may request that we delete your personal data, for example where we no longer need it for the purposes for which it was collected, or if we have collected and used your personal data in violation of our agreement with you. You can contact us through the contact information disclosed in this Privacy Policy to request deletion, and we will process and provide feedback in time according to laws and regulations.
5. Right to restriction of processing
You may have the right to require us to restrict our processing of your personal data, which means that we can store it, but we cannot process it any further except in limited circumstances. You can contact us through the contact information disclosed in this Privacy Policy to exercise your right to restriction of processing, and we will process and provide feedback in time according to laws and regulations.
6. Right to data portability (where applicable)
To the extent permitted by laws and regulations, you may have the right to obtain your personal data in structured, commonly used and machine-readable formats and transmit it to another controller. You can exercise this right by contacting us via the contact information provided below.
7. Right to object (where applicable)
Even if the processing of your data is based on our legitimate interests, the exercise of public power, direct marketing, or statistical reasons, you may have the right to object to the processing of your personal data by Engirise. You can exercise your right to object by contacting us via the contact information provided below.
8. Right to withdraw consent
Where processing is based on your consent, you can change the scope of your consent for us to continue collecting personal data or withdraw your consent by contacting us using the details below, or (where applicable) by changing settings in any relevant product or service or unsubscribing from communications.
If you withdraw your consent, we may not be able to continue providing you with the services that require such consent. When you withdraw your consent, we will no longer process the relevant personal data, but your decision to withdraw your consent will not affect the previous personal data processing activities based on your authorization consent.
9. Right to complain
You have the right to contact us for complaints through the contact information disclosed herein, or to make a complaint with the data protection agency of your country about our processing of your personal data.
We will respond to your request and communicate with you in an appropriate way within a reasonable time period from the date of receiving your request, in accordance with applicable laws.
You can exercise the above rights by contacting us at:
Email: info@engirise.world
If you contact us, we may need to verify your identity before responding to your request, as permitted by law.
VIII. How We Process Children's Personal Data
Our products, website, and services are not intended for children under the age of 18 (or as required by applicable laws and regulations in your jurisdiction). We do not knowingly collect personal data from children. If we collect the personal data of children on an occasional basis, we will delete the relevant information as soon as possible after verification. If you find that we have collected the personal data of children during your usage of the Website, please contact us through the contact information published in this Privacy Policy. Upon receipt of your notice, we will verify it in a timely manner and delete relevant information after verification.
IX. Third Party Service Providers and Their Services
- Our websites, products, and services may contain links to third-party websites, products, and services. You can choose whether to access or accept the websites, products, and services provided by third parties.
- We have no control over the privacy and data protection policies of these third parties who are not bound by this Privacy Policy. Please check and understand the privacy protection policies of these third parties before submitting personal data to them.
X. How Your Personal Data is Transferred Globally
- As we may provide Engirise products and services globally, your personal data (including the types of information we listed in the section How We Collect Your Personal Data) may be transferred by us to jurisdictions other than the countries/regions in which you use the product or be subject to access from these jurisdictions, as required by global business need.
- When your personal data is transmitted to countries outside your home jurisdiction (including, where applicable, outside the European Economic Area), we will ensure that appropriate protection measures are taken.
- The country or region where the personal data recipient is located benefits from an adequacy decision of the relevant data protection authority.
- Standard data protection contractual clauses approved by the relevant authorities have been signed.
- In the absence of the aforementioned appropriate protection measures, we will request your explicit consent to cross-border transfer of personal data, and implement security measures such as encryption or de-identification to protect your personal data, where required by law.
- If you would like to obtain more information about the protection measures related to the transfer of your personal data outside your jurisdiction, please contact us via:
Email: info@engirise.world
XI. How this Privacy Policy Is Updated
- This Privacy Policy may be revised in the event of major changes. We will not limit your rights under this Privacy Policy without your explicit consent where required by law. We will post any revisions to the Privacy Policy on a dedicated page. If you continue to choose to use our products or services after the updated Privacy Policy takes effect, you will be deemed to have agreed to be bound by the updated Privacy Policy and its related policies, to the extent permitted by law.
- For major revisions, we may also provide more prominent notices (including, for some services, notifying you of any changes to our Privacy Policy by posting them on our website).
- Significant changes referred to in this Privacy Policy include, but are not limited to:
- Significant changes have taken place in our service pattern. For example, the purpose of personal data processing, the type of personal data processed, or the use of personal data;
- Significant changes in control, equity structure, or organizational structure. For example, a change of owners caused by business adjustment, bankruptcy, merger and acquisition and so on;
- Material changes in the main subjects to which the sharing, transfer or public disclosure of personal data is made;
- Material changes of your rights relating to your personal data processing or the way in which such rights may be exercised;
- Changes in our department responsible for the security of personal data processing or changes in our contact information or complaint channel.
This Privacy Policy takes effect from 18th December, 2025.
If you have complaints and reports about network information security, or if you have any questions, opinions or suggestions regarding this Privacy Policy and your information, or any matters related to this Privacy Policy or Engirise's privacy measures, please contact us through the following contact information, and we will handle it and give feedback in time according to laws and regulations:
Address: 2068, U-Wing, Akshar Business Park, Sector-25, Vashi , Navi Mumbai-400705.
Email: info@engirise.world